Services and Solutions

We aim to fix your broken phone, laptop or computer as quickly as possible. We understand the frustration of being without your device. We aim to fix your device within 3 days. All devices can be left and collected at FM&CO general store. We will never delete your data without asking you first, if you require additional data backup or transfer services. In exceptional cases we may advise you that a component level repair is required at additional cost. All prices include VAT, required replacement component prices are not included.

    • Standard PC / Laptop Service – £30.00 – Service includes core hardware component testing for fault identification; operating system software repair and system file patching; removal of excessive dusts and debris; device driver repair and configuration; malware and unwanted program removal. We will advise before proceeding with reinstalling operating system and offer user data backup from £30.00 with this service.

    • Virus and malware removal – £30.00 – Service includes multiple deep scans to correctly identify all malware infections; Removal of the infected software and full software cleansing to restore function of the operating system. Also includes core hardware component test and operating system reinstall if required. We will advise before proceeding with reinstalling operating system and offer user data backup from £30.00 with this service.

    • Operating System Reinstall – from £40.00 – We can install your operating system with newest device drivers and updates. Data transfer and backup available from £30.00 with this service. Special configurations, including virtual environments, available on request.

    • Battery Replacements - from £20.00 plus parts – Weak battery? We can change it for your phone or laptop in no time!

    • Phone Screen Replacements - from £40.00 plus parts – Most popular 6” android models are only around £80 including parts. We are happy to give individual pricing for Apple and other premium models upon request.

    • Laptop Thermal Service – £50.00 plus parts, if required – Full disassembly of laptop; disassemble and clean fans; remove hardened thermal paste and apply fresh paste to heatsinks; reassemble and test for 2 hours.

    • PC Thermal Service – £30.00 plus parts, if required – Full disassembly of PC; disassemble and clean fans; remove hardened thermal paste and apply fresh paste to heatsinks; reassemble and test for 2 hours.

    • Data transfer – from £30.00 ( £30.00 for up to 512GB, then extra £10 per additional 128GB thereafter ) – Removal of storage device from original computer; transfer of user data to another storage device or computer. Please note if source device has faults or data is corrupted then Data Recovery may be required at additional cost.

    • Data Recovery – from £40.00 – Specialised service for data recovery from damaged storage devices or devices with badly corrupted file systems.

    • Small fixes – from £10.00 – Less time consuming repairs, like reset CMOS, hard reset or storage re-formatting.

    • Password removal – from £20.00

    • Storage / Memory Upgrades – from £20.00 plus parts

    • PC Upgrades – from £30.00 plus parts

    • Laptop Upgrades – from £40.00 plus parts

    • Software Application installation or configuration – from £30.00 plus software