Common queries answered

Frequently asked Questions

Order before 16:00PM for next day delivery (weekend orders get shipped on Monday). Between 1-3 days.

Returns are accepted for 30 days after placing an order. Re-stocking fee is £15 + 15% of the product cost.

You can change your shipping address only if the order is still not shipped, by contacting support by phone, text or email.

At the bottom of the page there is tracking link, also after placing an order you will receive your tracking number with the link together with an invoice.

Please, contact us by phone, email, text or social networks. We are here to help with any questions and concerns all our working day.

Please, contact support ASAP (best by a phone call)! We aim to ship orders within an hour, so don't wait a minute and get in touch.

We ship to all United Kingdom mainland. Northern Ireland BT postcodes are not included.

Yes and no, depending on the order size. There are times, when multiple items come within 2 deliveries, we do our best to fit everything into a single package for all the orders.
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